Help / 01
Support
Updated September 1, 2026
V2 connected-edition help
V2 needs a network connection to create or restore a Guest or Google account and synchronize progress. If sign-in fails, check your connection, restart the app, and try again.
Do not clear app storage while troubleshooting unless you understand that an unlinked Guest account may become unrecoverable.
Guest and Google accounts
Guest sign-in restores the same Guest account on the same installation. Link Google in Settings for cross-device recovery.
If a Google account already has V2 cloud progress, choosing it restores that account after confirmation; it does not automatically merge a separate Guest account.
V1 offline progress
V1 progress remains on the original device and is not migrated into V2. Avoid clearing V1 app storage if you still need that local progress.
Report a problem
Email support@crushlinegame.com with the app version, Android version, a short description, and a screenshot if available. Do not send passwords, payment details, or Google ID tokens.
Privacy and deletion
Use Delete account or the in-app Settings → Account flow to erase a connected V2 account. Privacy requests may also be sent to support@crushlinegame.com.
