SwoonLine / delete-account
Delete your SwoonLine account
Updated October 18, 2026 (revision 4)
Request deletion in46
Open Profile > Account settings > Account management > Remove personal data. Read both confirmation steps, review the draft containing your Player ID, and send it yourself to support@crushlinegame.com. The app does not call account deletion merely because it opened or copied a draft. A Player ID alone is not proof of ownership.
Without the app
Email support@crushlinegame.com with subject SwoonLine account and personal data deletion request. Identify V3 and provide only non-sensitive references needed to locate the account. You do not need to reinstall the app. We verify account control before acting; never send passwords, sign-in tokens, recovery credentials, purchase tokens or full payment-card details.
Confirmation and timing
After receiving your request and verifying ownership, processing may take up to 30 days, subject to applicable legal requirements. We will confirm completion and explain necessary retention. An email-app launch, copied text or an unconfirmed request does not mean that the account was deleted. Older app versions may still offer a direct authenticated deletion control; follow its confirmed result and local-cleanup instructions, and contact support if completion is uncertain.
What is removed and retained
Completed deletion removes access to the connected profile, authentication links, sessions, progress, dialogue choices, relationship state, unlocks, achievements, account-linked analytics, spendable Diamond balance and ordinary game records. Uninstalling alone does not delete the server account. Minimum retained financial records support verification, refunds, prevention of duplicate grants, disputes and applicable obligations, with the direct deleted-account link removed. Required recovery replay guards and retired proof identifiers or fingerprints cannot restore deleted account contents. See the versioned R4 Privacy Policy for the categories and retention.
Purchases and subscriptions
Deletion does not itself request a refund, cancel a Google Play subscription, erase Google records or transfer a deleted account purchase to a new account. Current Diamond packs are consumable purchases. If you have a separate subscription, manage its cancellation in Google Play.
Contact and earlier versions
Contact support@crushlinegame.com if you cannot access the app, need verification or accessibility help, or need information about deletion status. Existing earlier policy and deletion-information archives remain available; this page does not overwrite their historical text.