Help / 01
Support
Updated July 30, 2026
Before contacting us
Restart the app and confirm that your device has enough available storage. The offline edition does not need a network connection to load stories or artwork.
Story progress
Progress is saved locally. Avoid clearing app storage or uninstalling the app when troubleshooting, because local progress may be permanently removed.
Report a problem
Email support@crushlinegame.com with your device model, Android version, app version, and a short description of what happened. Screenshots are helpful when available.
Response
Support requests are reviewed in the order received. Please do not include passwords, payment details, or other sensitive personal information.